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Welcome
To Our FAQ Page
How
long does it take to set up an account?
Orders can
be set up in less than 60 minutes during normal business
hours.
Can
I host international domains?
Yes, we
currently have clients that use .ca, .il, .tc, .nu, .ve,
and many other international domain names.
Do
you offer NT or UNIX plans?
We offer
UNIX web hosting accounts (Red Hat Linux).
We
do not handle Windows on any machines due to its overall
instability and obsessive cost for licensing.
How
do I access my Cpanel control panel?
You can
login to your Cpanel control panel at http://yoursite.com/cpanel
where "yoursite" is your own domain name.
What
are the nameservers for the current machine?
Primary Nameserver:
NS1.BadBoyHost.COM
Secondary Nameserver:
NS2.BadBoyHost.COM
Where
are my statistics?
Click the
report button after logging into Cpanel and hit the
Webalizer option. This will open a new window to Webalizer
with all your statistics for that domain.
I
keep getting errors when trying to publish with Frontpage?
The most
common problem is not using the full url when uploading
your site. Make sure you use the entire http://www.domain.com
in the address you are attempting to publish to.
Can
I have CGI outside of the bin?
Yes, CGI
will function in the public_html folder.
What
version of Perl comes installed on your servers?
Perl 5.8.0
What
version of PHP comes installed on your servers?
PHP 4.3.9
What
version of MySQL comes installed on your servers?
MySQL
4.0.23
What
is the correct path to Perl?
/usr/bin/perl
What
is the correct path to sendmail?
/usr/sbin/sendmail
I've
uploaded my site and still see "placeholder for
..."?
You are
still seeing the default index.html page set up when you
ordered your hosting plan through us. Make sure to delete
that old index.html page, then your site should resolve
correctly.
How
long does it take for my DNS changes to update world wide?
Normally
you can expect to see your web site DNS to change within
24 hours once you have made the modifications at your
registrar. However, we have seen it take up to 7 days in
some cases where registrars and ISPs are a little slower.
Why
isn't my SSI working?
In order
for SSI to be executed, you must rename all of your web
pages to .html rather than .htm or .html. This solves the
majority of SSI errors.
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